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Frequently Asked Questions (FAQ)



OUR PRODUCTS


GARAGE SHELVING

What kind of warranty do the shelves have?

Our shelves have a limited lifetime warranty against manufactured defects.

What material is the shelving system made of?

Monkey Bars Shelving Systems are constructed of powder-coated, industrial-grade steel.

What additions can be made to the shelving?

Our shelving is designed to be compatible with a variety of additions. We provide several shelving additions that include garage shelving accessories, hooks and bars. For more information, check out the options on the Gorgeous Garage website.

What is the weight capacity of shelving?

Our shelving units are rated to hold 1,000 lbs of weight per 4-foot section.


GARAGE CABINETS

How long will these cabinets last?

Gorgeous Garage cabinets are built to last for decades. We back this up by offering a lifetime warranty on the Signature Line and 7 years on the Classic Series.

What are the garage cabinets made of?

The garage cabinets are made from 3/4″ – 1″ thick thermal fused laminate. They are constructed with durable wooden dowels and screws. Melamine can come in a variety of colors, designs, and wood grain patterns. Our cabinets are moisture-resistant and won’t rot or warp.

Why are the garage cabinets mounted up off the floor?

The garage cabinets are wall mounted to protect them from water damage. It also makes maintenance and cleaning your garage easier.

Do you provide custom sizes or dimensions for cabinetry?

To best fit your storage needs, we provide a wide range of sizes and configuration of cabinets.


OVERHEAD RACKS

What types of overhead racks are there?

We offer a wide range of cabinet sizes and configurations to fit your needs and work best in your garage.

How much weight do the overhead racks hold?

The overhead racks can hold 1,000 lbs when one side is mounted to a wall. When hung from the ceiling, each 4” x 8” unit is strong enough to hold 750 lbs. Motorized overhead racks can hold 350 lbs.

What items are best stored on overhead racks?

Items that you won’t use as frequently, such as as winter gear, camping equipment or holiday decorations are perfect for overhead storage. They’re out of the way for most of the year, but easily accessible when you need them.

What are the differences between motorized overhead racks and normal racks?

There are a couple of differences between the two types of racks. Stationary racks hold more weight, but you usually need a ladder to get to them. Motorized racks move up and down for easier access.

How do the motorized overhead racks work?

Motorized racks use a pulley-like system to raise and lower your stored items for easy access and are controlled by an app on your phone.

What are the overhead storage racks made out of?

Just like our shelving, overhead racks are made with thick powder-coated steel.


GARAGE FLOORING

Do you offer a warranty on flooring?

We offer a 10-year warranty on our flooring.

How long does a floor installation take?

A floor installation can take 1-2 days.

Does everything have to be out of the garage during the floor installation?

Yes, everything will have to be out of the garage during the garage floor installation process.

What is the difference between polyurea coatings and epoxy coatings?

Epoxy coatings protect the base concrete. It’s extremely durable, but all epoxy will eventually fade and yellow if it’s exposed to direct sunlight over time. Polyurea coatings are much more durable and long-lasting than epoxy. This type of coating is resistant to damage from the sun, and won’t fade over time. It’s resistant to most liquids, including water and oil, and is much more environmentally friendly.

When can I start using my new floor?

You can start using your new floor after 1-2 days. If you choose Polyurea for your garage floor coating, you will be able to use your garage floor the very next day due to the fast-drying qualities associated with this type of flooring.

Is the floor covering slippery?

The floor epoxy and polyurea coatings can be slippery when wet because they are impervious to liquids. A full layer of chips adds texture to help with prevent slipperiness. A special anti-slip product can be added to the topcoat for an additional charge if desired.

How do I clean my new floor?

Our coatings are resistant to liquids, so water, oil and most chemicals can be easily wiped away when spilt. Dirt and debris can be swept up with a bristle broom, mop or light pressure wash.

Are the resins used harmful to me or the environment?

No. Our products have a high solids content, which means fewer solvents and less VOC’s emitted that evaporate into the air.

Does the floor scratch?

Nope! Our floor coatings are highly resistant to damage so they won’t scratch.

Does the flooring leave a smell?

No.


PROCESS: FROM START TO FINISH


What happens when I fill out a Contact Form?

When you fill out a Contact Form, your contact information is sent directly to one of our team members. We’ll attempt to contact you, usually through a phone call, as soon as possible. If we don’t reach you on the first attempt, we usually try a couple more times. If we can’t reach you then, we won’t continue to spam you with messages or calls.

How long does the in-home consultations take?

Most consultations take 30 minutes to one hour.

Do I get the estimate during the consultation?

We will give you an idea of what to expect during the consultation. You will receive a more detailed estimate and a 3D model of your finished garage in an email. This usally happens within 24 hours once our consultant has a chance to input the information.

How long is a typical installation?

It depends on the size of the job, but most take about a day.


BUSINESS INFORMATION


Your website says you’re an authorized Gorgeous Garage dealer. What does that mean?

Gorgeous Garage is the national leader in high-quality garage enhancement systems. They provide top-of-the-line products and storage solutions for homeowners throughout North America. As the exclusive Gorgeous Garage dealer in the Stockton area, we are the sole carriers and installers of these products in the area. We have been specially trained to assist homeowners with your garage storage problems. For more information about Gorgeous Garage, check out their website.

Do you charge for in-home consultations or estimates?

All our consultations and estimates are free.

Do you have a showroom or storefront I can visit?

We do not have a showroom.

Can I install Gorgeous Garage products myself?

We want to make sure everything is perfect and you have zero problems with the products in the future, so we have our professionals install these products in-person.

Do you operate on the weekend for estimates or installations?

We will do weekend estimates and installation if that is the only time you have available.

Are you an accredited and insured company?

We have product liability insurance, a contractor’s license, and are bonded.

Do you offer any discounts or offers (veterans, seniors, referrals, etc.)?

We do offer a 5% discount for veterans.


MISCELLANEOUS


Does the price of the product include installation?

All of our prices include installation.

Will the consultant give me a design, or do I tell him/her what I want?

Our goal is to make your vision a reality. In order to do this, our consultant will meet with you in person to give you all the information you need, and listen to your ideas. Then, depending on your space and budget, we work with you to create the design.

Do I move my stuff out of the garage? Or do you move it out for me?

You would remove your stuff, unless your unable to do so then we would do it for an additionl fee.

Does it matter if I get flooring or storage first?

No. If you decide to do one project separate from the other, the order doesn’t matter.